Phone Support in Shared Website Hosting
In case you decide to use one of our shared website hosting plans, you can connect with our customer support crew via phone for 14 hours per day. We can help you choose the proper package for your websites as we believe that it is better to discuss this kind of matters with a live person. In case you already have an account, we are able to assist you with all your sales/billing questions and / or general matters, even with some technical matters which do not involve a lot of time or escalation to an administrator as it'll be more appropriate to open a support ticket for time-consuming problems and have the communication in a single place. We have phone numbers in the United States of America, the UK and Australia, so you'll be able to call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Servers
When you need additional info regarding the semi-dedicated hosting plans that we offer, you can call some of the three support phone lines that we have around the globe - in the U.S.A., the UK and Australia. Thus, you are able to check ahead of time whether our solutions are suitable for your websites. If you're already our client and you own a semi-dedicated account, you are able to contact us over the phone for fourteen hours a day about any type of billing or general queries. For strictly technical problems you will need to use our ticketing system so as to get in touch with our tech support because sometroubles just need more time to be taken care of, but we will assist you over the phone with lots of minor technical issues as well, saving you time and efforts.