Website Migration
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Q: What does the website migration service entail? Will my site be secure?
A: The web site migration service provided by Alian Software is completely free of cost and involves transferring all your website files, databases and emails from your current hosting provider to your brand new hosting account with us. We will also modify all the settings necessary for your sites to be completely functional on our cutting–edge cloud hosting platform.Our technicians are fully capable of transferring any kind of site. With years of practical experience in this field, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom web application with lots of custom libraries is as elementary as transferring a simple WordPress–based blog.
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Q: Just how long will it take for my site to be migrated to your platform?
A: We try to implement all web site migrations as quickly as possible. Still, we don’t have a fixed time frame for website migrations. There are several aspects that you have to consider – the mere size of your website and the workload of our web site migration team, etc. We constantly try to carry out each migration in under 48 hours. With smaller–sized websites, our staff typically manages to finish within 24 hours.
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Q: Do you need something from me before you begin transferring my web site?
A: Yep. We’ll require the name of the site that you want us to transfer. We will also require a means to log into your present web hosting account so that we can get the files associated with your website.
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Q: My present hosting account has sensitive info inside. How can I rely on you?
A: Customer privacy is truly one of our chief concerns – that is why, both our payment transaction page and our CP login page are protected with enterprise–grade Secure Sockets Layer certificates. We employ security measures, which include, but are not limited to: physical, electronic and administrative operations to safeguard the data that we obtain on the Internet. And we have a very detailed and rigorous Privacy Policy, which outlines the types of information that we collect.
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Q: Will my site be offline during the transfer?
A: No. Your site will stay accessible online during the migration. Once everything is done on our end, we will let you know so that you can preview it and check for problems. If everything is alright, all you will have to do is modify your domain name’s DNS resource records.
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Q: Will my old hosting provider need to provide any info/help?
A: No. Apart from your login info for the Control Panel, we don’t require anything. We will never contact your web hosting provider. They won’t know anything about the migration either.
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Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Fundamentally, if we can obtain access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.