If you have never had a web hosting account or you’ve switched companies and the new one employs an account management interface that you have not seen so far, you may become baffled about how to accomplish a particular operation in your account or on your PC. Because of this, some web hosting companies have prepared a knowledge base, which includes the most frequent enquiries and difficulties pertaining to the particular platform they use, instead of including only some general details. Such a knowledge base will permit you to find the required info quickly and easily, so you won’t have to waste lots of time and effort on things that may require something as elementary as clicking on a button or marking a check box. Thus, not only can you get stuff done, but you can also become aware of plenty of new and beneficial things, both about the way you can manage your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

If you have ordered your very first shared website hosting account through our company or have moved your site over to us, you’ll grow used to our services and our custom Hepsia hosting Control Panel very quickly thanks to the fact that we have prepared an exhaustive knowledge base where you can find all the info that you could ever need – both general info in regard to the hosting service as a whole and more specific info about the different functions that you can use and the predicaments that you might experience. The articles themselves are located in two places. The full article list is accessible via the Help section of the Control Panel. You can access relevant articles about the different functions in each and every section of the Control Panel as well. You can get to know how to do de facto everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles include elaborate guides, so you won’t ever become confused due to an unclear text. Of course, if you run into a more specific obstacle and you are unable to find anything about it in our knowledge base, you can contact our customer support engineers 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come with a rich article library where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we’re using. We’ve prepared it on the basis of the feedback that we have assembled from our clients over the years and, as a consequence, our articles tackle particular issues that you might face and offer the most effective means of recovering them, for instance getting an HTTP 500 error message or not being able to send e-mails from your computer even though you have the correct settings. The articles are available in every single section of the Control Panel and you can check them whenever you like. They can help you increase your knowledge not only about our services, but also about the hosting realm as a whole, as they feature elaborate instructions and general info such as what file access permissions or cron jobs are.