1 hour ticket response
We are dedicated to giving a quick and accurate answer to every trouble ticket sent by a client. Our well–trained technical support staff members will review your question and will offer you the best solution. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average ticket response time has proved to be 20 minutes.
A Top–Notch Support Service
We have a team of web hosting support engineers who will be happy to reply to all your questions whenever you need support. Almost all our customer support staff representatives have many years of experience in the shared website hosting plans field, which implies that you can constantly count on rapid and exhaustive answers to your questions.
A User–Friendly Help Center Section
To help you find a quick suggestion on how to use a specific feature, we have included a very intuitive Help Center section in the Website Control Panel. You can browse through a big selection of web hosting account management articles and website administration articles, have a gaze at our F.A.Q. archive or watch our step–by–step video tutorials.
